We help you build, maintain, and protect your brand’s reputation, a critical asset in today’s interconnected world. We monitor what your customers are saying and solicit genuine reviews to boost your online credibility
In an Internet-first world, reputation is a volatile asset. A single misinformed post or statement can turn the tide of opinion against a brand, and recovery is often difficult and time-consuming. At Star Squared PR, we have seen and experienced all kinds of reputation onslaughts and are thus equipped to help you bounce back from almost anything.
Our PR experts craft tailored response strategies in collaboration with your team, including responses to online reviews, dissemination of educational material and public statements as necessary. We also vigilantly monitor brand sentiment so that even minor disturbances can be identified and addressed before things escalate. We know how hard-earned your reputation is, and we strive to protect and enhance it like our own.